Delivery & Returns
Delivery
- Orders are processed and dispatched within 1–2 business days.
- Free shipping on all orders over $250.
- Estimated delivery: 3–7 business days (domestic), 7–21 business days (international).
- You'll receive a tracking link by email as soon as your order ships.
Returns
Easy 30-day returns. If you're not completely happy, you can return unused items in their original, unopened and sealed packaging within 30 days of delivery. For health and safety reasons, opened grooming or ingestible products can't be returned unless they arrived faulty or damaged.
To start a return, email sales@metapet.care. Every order is backed by our 100% Satisfaction Guarantee.
For full details see our Shipping Policy and Refund Policy.